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即時新聞

Windows10爆大鑊被百用家,起訴自動更新損壞硬盤!

 

美國伊利諾州的Windows用戶,近期對微軟提出集體訴訟,稱Windows 10在自動更新時,導致電腦硬碟與數據損壞。據外媒報導,事情是發生在2015年7月,用戶覺得被誘騙升級到Windows 10操作系統,而Windows 10更新程式,也沒有檢查電腦的兼容狀況下,進行更新,導致硬盤驅動器承受不了Windows 10,導致硬盤損壞,數據丟失。

 

用戶指責微軟,在Windows 10升級策略上,嚴重侵犯選擇權,用家只能強制被升級。其中一名原告人Stephanie Watson就表示,電腦未經其本人許可,被升級到Windows 10,其工作的相關數據被刪除。儘管聘請專業公司,嘗試修復也失敗。而另一原告Howard Goldberg稱,在過去6個月,Windows 10每天都自動推送更新,當每次選擇「否」後,有一次忍無可忍按了「是」就使電腦進入死機情況。還有一Robert Saiger的原告表示,受Windows 10的自動更新,導致電腦出現故障,數據受到損壞。

雖然面對超過100人的集體訴訟,但微軟卻反駁:「Windows 10免費升級程式,是旨在幫助人們利用最安全,最高效的Windows的選擇。用戶可以選擇不升級到Windows 10。如果在年度升級中,需要幫助,我們也有很多選擇,包括支援31日的恢復舊系統功能。我們相信原告的起訴是沒有價值的。」

 

In a statement to The Register, Microsoft dismissed the lawsuit as being “without merit”, saying that:”The Windows 10 free upgrade program was a choice designed to help people take advantage of the most secure, and most productive Windows.Customers had the option not to upgrade to Windows 10. If a customer who upgraded during the one year program needed help with the upgrade experience, we had numerous options including free customer support and 31-days to roll back to their old operating system.We believe the plaintiffs’ claims are without merit.”

 

上年加州,有一名為Teri Goldstein的女用家,電腦被強制升級到Windows 10。導致電腦經常出現崩潰,因此起訴微軟,最終得到$10,000美金的賠償。

 

來源:Microsoft sued over Windows 10 ‘destroying user data and damaging PCs’Woman sues Microsoft over her forced Windows 10 upgrade and wins

 

benny

熱愛電玩、足球及賺錢,個性貪玩,做事認真。為了買遊戲及玩樂花費,畢生鑽研投資理財之道,曾全職打機一年,想做就去做。