雖然香港版的三星最新旗艦級手機 Galaxy S23 系列直到本週五才正式有售,但在部分國家及地區已正式開售,有些用家亦已新機上手。不過,有 S23 Ultra 用家發現手機上出現了神秘的印記,難道是三星的品質控制出問題?
S23 新機螢幕有神秘印記?
#S23Ultra either has some serious quality control issues with the first batch of phones, or Im just the most unlucky person. These are 2 different phones, both with the same issue, with my second one actually being worse.
Was the glass not bonded correctly or what?! @SamsungUK pic.twitter.com/7F9ZlmINN3— MF (@Orange_Scooter) February 14, 2023
上星期,英國有一位 S23 Ultra 網名為 Orange_Scooter 的用家收到手機後,以強光照射手機,發現螢幕上出現了神秘的印記,似是螢幕上的玻璃於生產時沒有正確黏合,質疑三星並沒有做好品質控制工作,令首批出廠的 S23 存在嚴重的問題。而他曾找來了另一部 S23,發現有同樣的問題,更令他感到憤怒。
不過,這是否真的是三星於品質控制方面出問題?
三星解釋其實並無問題
If you shine a strong light on the display, some parts may appear to be squashed/pressed, this happens because of the pressing process for waterproofing and dustproofing. This is not a product defect. Everything is fine with your phone. ^DT 2/2
— Samsung UK (@SamsungUK) February 16, 2023
因著該用家的投訴,三星英國分部亦隨即於 Twitter 作出澄清。他們否認 S23 Ultra 於品質控制方面出問題,而是 S23 顯示屏本身的設計的確如此。三星指出,S23 的螢幕上有數層鋼化玻璃,形成防水防塵結構,並於生產時進行層壓工序,以防止異物或液體進入機內。
The Galaxy S23 display has several laminated layers of window glass (tempered glass) that is attached directly to the display panel. To ensure the device is a waterproof/dustproof structures the layers are pressed to prevent foreign substances or liquids from entering. ^PB 1/2
— Samsung UK (@SamsungUK) February 21, 2023
三星補充,如果用家用強光照射 S23 的顯示屏,某些部分可能會出現類似壓扁的印記,純粹是與防水防塵的結構有關,並不是手機本身存在缺陷。
解釋不能令用家滿意
Mines not like that. I’m calling bluff on you Samsung. That’s not right. Even the 22 ultra isn’t like that
— matthew valadez (@mav48185) February 21, 2023
有其他 S23 用家稱,不能接受三星的解釋,質疑上代 Galaxy S22 Ultra 都沒有出現相關情況,不明為何今代 S23 Ultra 會有此問題。
Thank you for the clarification, it is much appreciated.
Be that as it may, how come it is visible only in some of the phones and not in every single one?
As for my phone, I have sadly sent it back at the beginning of the week and now waiting for the replacement.
— MF (@Orange_Scooter) February 16, 2023
至於事主 Orange_Scooter 稱雖然接受三星的解釋,但不能認同為何只有部分手機出現相關情況。而他已因應螢幕的神秘印記,已經把手機寄回並等待更換。
如果大家收到 S23 後,發現螢幕上出現神祕的印記,首先別太慌張,可以先向三星作出查詢,確定手機本身有否問題,然後才決定是否需要更換手機。
來源︰Softpedia
來源︰Softpedia