一般來說，Apple ID 被鎖定的原因，大多都是輸入錯誤密碼次數太多，但是最近有網民遇上一些另外的情況。

有網民在 Reddit 和 Twitter 投訴，自己的 Apple ID 因為一些保安原因突然遭到登出和鎖定，需要重新設定密碼，用戶在事前並沒有從 iPhone、Apple TV 和其他裝置收到任何警告，就 Apple ID 卻無故被鎖定了。

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@AppleSupport any update on users being locked out of their apple id and having to reset passwords? affecting a number of users. thanks.

— ㅤ (@lfckristian) November 13, 2018

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My AppleID was locked “for security reasons” this afternoon. I rarely type the password, have 2FA enabled, noticed nothing odd, and received no indication of the lock. I wonder if something interesting is going on?

Was anyone else’s AppleID account locked recently?

— Paul Dokas (@pauldokas) November 13, 2018

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如果 Apple ID 因安全問題被鎖，iMessage、iCloud 和 Apple Music 將不能使用，設定 App 的 Apple ID 設定也會出現警告。要解鎖 Apple ID，你需要回答 Apple ID 相關問題以及輸入受信任的手機號碼作認證之用，另外也需要重設密碼。

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目前出現大規模鎖 Apple ID 的原因未明，但有網民指可能有一堆黑客嘗試破解 Apple ID 密碼導致，就 Apple ID 被鎖的情況，蘋果已在官方 Twitter 帳號以及官網提供解決方法。

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We understand why you’d want to get this resolved as quick as possible. First, have you had a chance to look over the following article? It can provide some help when you get this message. https://t.co/UsfUrfZqjn

— Apple Support (@AppleSupport) November 12, 2018

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